Refund & Cancellation Policy

Last updated: October 3, 2026

This policy summarizes the refund and cancellation terms that apply to OpenClaw To Business subscriptions. It restates Sections 4, 5 and 6 of our Terms of Service and Section 10 of our Service Agreement. If there is any conflict, those documents control.

1. Cancellation

You may cancel your subscription at any time through your dashboard or the Stripe customer portal.

In plain English: You can cancel whenever you want. Your service stays active until the end of your billing period. Your data is yours — we keep it for 30 days after cancellation so you can come back or export it.

Your service continues until the end of the current paid billing period
No prorated refunds will be issued for partial months
After cancellation, your website and landing pages will go offline
Your data (leads, conversations, content) will be retained for 30 days after the end of your billing period
During the retention period, you may request a data export by contacting us
After 30 days, data may be removed by infrastructure providers per their standard retention policies

Failed payments: A 7-day grace period applies. During this time, your service remains active. After 7 days, your account will be suspended (website goes offline, AI stops responding). Your data remains available for 30 days from the date of suspension. You may reactivate at any time by updating your payment method.

2. Refunds

All payments are non-refundable, except where required by applicable law.

Setup fees: non-refundable
Subscription fees: non-refundable once the billing cycle begins

Partial months: no prorated refunds for cancellations mid-cycle

If applicable, setup and onboarding fees are one-time and non-refundable.

3. Contact

To cancel, request a data export, or ask about a charge, contact us at support@clawtobusiness.com or call +1 (754) 310-1514.

LPJ SERVICES LLC
6800 NW 39th Ave
Coconut Creek, FL 33073
United States